Terms of service

Our service includes only the brokerage of transport and organizational services such as hotel reservations and appointments with the clinic. The execution of the booked trip is not one of our contractual obligations. The agent is not a tour operator. The booked services result in individual contracts with the travel company or the airline, the hotel, the clinic and the transfer company. The provision of the mediated service as such is not part of our contractual obligations.

The information (prices, etc.) about the brokered service providers is based solely on the information provided by the responsible service providers to us. In the case of the mediated services, we are not liable for the proper provision of services by the service provider.

Liability on our part for claims based on the provision of treatments by medical institutions is expressly excluded. The decision on the type of medical treatment is made exclusively by the customer. Liability on our part for treatment errors is excluded. We only arrange and organize the appointment for the 1st preliminary examination + doctor’s consultation. The customer independently concludes a contract with the clinic for all of the following services.