About us

International Patient Support Built Around Clarity and Coordination

Mapa Health helps international patients plan treatment in Turkey with a process that is clear, private, and well organized. We support patients before travel, during their stay in Istanbul, and throughout the communication that follows treatment.

Rather than presenting ourselves as a single hospital, we coordinate each case with partner healthcare institutions and specialist teams according to the treatment area, medical priorities, and travel needs of the patient.

Our role is to make the treatment journey easier to understand and easier to manage, from the first consultation request to hotel coordination, airport transfers, scheduling, and follow-up planning.

Treatments are carried out at partner healthcare institutions in Turkey, with planning structured around the patient’s treatment type, timeline, and recovery needs.

What Patients Can Expect

  • Private pre-travel communication to understand treatment goals and practical needs.
  • Guidance on treatment planning, expected stay length, and hospital scheduling.
  • Support with accommodation, VIP transfer coordination, and arrival logistics in Istanbul.
  • Communication around medical appointments, interpreter needs, and recovery timelines.
  • A single coordination point for questions before travel and during the treatment stay.

How Mapa Health Supports the Treatment Journey

Every patient comes with a different medical question, travel timeline, and comfort level. Our approach is to reduce uncertainty and create a practical treatment pathway before travel begins.

01

Pre-Travel Review

We collect the initial details of the case, review the treatment interest, and help clarify what information is needed before planning can move forward.

02

Travel and Scheduling Coordination

Once the treatment path is clearer, we help organize hospital timing, hotel arrangements, airport transfers, and the structure of the visit in Istanbul.

03

On-the-Ground Patient Support

During the stay, patients receive coordination support around appointments, treatment-day logistics, and communication related to recovery and follow-up.

Ready to Discuss Treatment in Turkey?

If you are comparing options, planning your travel timeline, or trying to understand which treatment path may fit your case, our team can help you take the next practical step.

Medical Treatments

Comprehensive care for your health journey

World-Class and Affordable Health Care in Turkey

Experience premium-quality medical treatments at a fraction of the cost compared to Europe. At Mapa Health, we partner with top-rated hospitals and highly experienced doctors to provide exceptional care that meets and exceeds European standards.

From your initial consultation to your safe return home, our dedicated team ensures a seamless experience at every stage of your journey. We are committed to making you feel comfortable, supported, and cared for, just like at home.
  • Combine your treatment with a memorable vacation by exploring Turkey’s rich culture and stunning sights.
  • Benefit from fast and efficient medical care with no waiting times.
  • Access cutting-edge medical technologies and state-of-the-art facilities.
  • Receive world-class treatments at significantly lower costs.
Mapa Health medical tourism services

EXCLUSIVE

Our services

Trust & Transparency

Frequently Asked Questions about Mapa Health & Medical Tourism in Turkey

About our clinic accreditations, safety standards, English-speaking patient support, and data protection.

Who is Mapa Health and how does the clinic coordination work?

Mapa Health is a medical travel coordinator based in Istanbul that connects international patients with licensed partner clinics. We are not a hospital ourselves — we coordinate the entire journey: medical pre-screening, clinic booking, travel and hotel, English-speaking patient coordination, and follow-up care. Treatment is provided in Turkish-accredited hospitals (JCI-certified or equivalent) by licensed specialists registered with the Turkish Medical Chamber (Türk Tabipler Birliği).

Which accreditations and safety standards apply to partner clinics?

Mapa Health works exclusively with hospitals that hold international accreditations (JCI, ISO 9001, or equivalent) and are licensed by the Turkish Ministry of Health. Surgeons must be specialists with a Turkish Medical Chamber license and at least 5 years of post-specialization experience. These standards are verified before every recommendation.

How is communication in English handled?

Patient coordination is conducted entirely in English — from the first WhatsApp inquiry through to follow-up care. At each partner clinic, at least one English-speaking physician or qualified interpreter is available. Surgical consent forms, the treatment report, and the post-op care guide are provided in English — important for follow-up with your home physician.

What happens in case of medical complications during my stay?

All partner clinics have 24/7 emergency infrastructure (ICU, on-call emergency surgery, cardiopulmonary resuscitation). In the event of complications, the operating surgeon is directly reachable; if needed, a transfer to a specialized emergency clinic is arranged. The Mapa Health hotline is available 24/7 in English throughout your entire stay.

How is data protection handled during my medical consultation?

Mapa Health is subject to Turkish data protection law (KVKK, equivalent to EU GDPR). Medical data is transmitted encrypted and shared only with authorized clinic partners. WhatsApp communication is end-to-end encrypted. A written privacy declaration and consent form are obtained before treatment planning begins.

What about hotel, transfer, and logistics?

Standard package includes: 5-star hotel near the clinic (Levent / Maslak / district depending on clinic), round-trip airport transfer, clinic-hotel transfer for every appointment, English-speaking escort on request. For companions we can upgrade hotel rooms and arrange city activities for waiting periods. Everything is confirmed in writing before travel.

How can I build trust before traveling?

We recommend: a free online video consultation, review of the clinic accreditation and surgeon license, contact with former English-speaking patients (GDPR-compliant with consent), a written treatment plan with all inclusions, and a clear written warranty agreement. Anyone demanding rapid booking pressure or cash advance payments is not reputable.

How is collaboration with my home-country physician handled?

We recommend speaking with your home physician before traveling — some primary care doctors support overseas treatment, others do not. Mapa Health provides all documentation before travel (treatment plan, pre-op assessment) and after treatment a complete report (operative report, material manufacturer, post-op care guide) — these documents are the bridge to follow-up care at home.

What our patients say on Google

verified Google reviews
James W.
United Kingdom · 2026-03
★★★★★

“From the first online consultation to the follow-up checks, everything ran smoothly. The eye surgeon took time for the pre-op assessment and recommended SMILE Pro instead of LASIK because my cornea was borderline. Two days after the procedure I was back in London and working normally.”

Sarah M.
Ireland · 2026-02
★★★★★

“I was nervous about traveling alone, but the Mapa team picked me up at the airport, escorted me to the clinic, and helped with the hotel check-in. The clinic was modern and clean, the staff spoke English. My vision has been a stable 20/20 since the LASIK.”

Michael R.
United States · 2026-01
★★★★★

“I compared three clinics in the US and Istanbul beforehand. Mapa Health was the only provider that sent me a written breakdown with included and excluded items. No hidden costs, fair prices. Highly recommend.”

Anna K.
Australia · 2025-12
★★★★★

“I had severe myopia (-7 dpt) and thought I would not be a candidate. The clinic was honest with me that ICL is safer for my values than LASIK. That is exactly what I did. Today I see clearer than I ever did with glasses.”

Thomas B.
Canada · 2025-11
★★★★★

“Femto-LASIK on both eyes. The procedure took less than 15 minutes total, after 24 hours I could read again. What convinced me: the surgeon was clear about what was possible and what was not — no sales pitch.”

Jane W.
United Kingdom · 2025-10
★★★★★

“Very professional organization. Hotel was central, transfers on time, clinic in a modern eye center. The follow-up by video call after I returned home was the biggest plus for me. Many thanks to the entire team.”

View all reviews on Google
Source: Google Reviews · Excerpts verbatim from public reviews

Medical Disclaimer: The information provided on this website is for general informational purposes only and does not constitute medical advice. All surgical and medical procedures carry inherent risks including but not limited to infection, scarring, nerve damage, and adverse reactions to anesthesia. Individual results may vary. The content on this site should not be used as a substitute for professional medical consultation, diagnosis, or treatment. Always consult with a qualified healthcare provider before making decisions about your health. Mapa Health facilitates connections with accredited medical facilities and certified surgeons in Turkey. All procedures are performed by board-certified specialists at documented clinical standards or Turkish Ministry of Health-approved facilities.